Hello, this is synchrok, PD of Axis Blade.
First, we sincerely apologize for the inconvenience caused while using the game.
We would like to inform you of the situation and the actions taken as follows.
■ Situation
•
Server instability occurred during peak hours from 5/14 (Thu) to 5/16 (Sat).
•
The 1st Anniversary Coin Event could not be completed starting from 5/16 (Sat).
■ Actions Taken
•
Expanded the DB server. (Carried out at 4:00 AM on 5/16)
•
Fixed the Coin Event issue through a live patch. (Carried out at 8:00 PM on 5/17)
■ Compensation
Normal Blade Booster Ticket x 5
(Available to claim until 11:59 PM on 5/21)
1st Anniversary Coin x 200
(Available to claim until 11:59 PM on 5/21)
•
The compensation will be sent to your mailbox.
Once again, we sincerely apologize for the concern caused by this issue.
We will do our best to prevent similar issues from occurring again.
Thank you.
