The receipt number is essential when checking your purchase history or requesting a refund.
Please make sure to include it when submitting any inquiries related to your payment.
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On Google Play Store, this is referred to as the Order Number (Transaction ID), and it looks like this: → GPA.xxxx-xxxx-xxxx-xxxxx
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On the Apple App Store, the order number is a 10-digit code that begins with the letter M.
Please note:
Payment notifications sent via SMS do not include the receipt number.To find your receipt number, follow the steps below:
■ How to check your receipt on Google Play Store
1.
Open the Google Play Store and log in with your account.
2.
Tap your profile icon in the top right, and select "Payments & subscriptions."
3.
Go to "Budget & history" to view your transaction history.
4.
Select the relevant transaction and tap [View] to find your ID (GPA. followed by 17 digits).
5.
If the transaction doesn’t appear, please also check your Gmail inbox.
■ How to find your Transaction ID via Gmail
1.
2.
Search for the receipt email from Google Play Store and locate the Order Number (GPA. followed by 17 digits).